Privacy policy.
Last updated: November 2025
Sunnylea Childcare Centre (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of the children and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website and our Centre’s operations.
1. Information We Collect
We may collect the following types of personal information when you use our website or contact our Centre:
- Parent/guardian contact information (name, email address, phone number)
- Child information provided for inquiries, waitlist requests, or registration
- Any information submitted through web forms or email communication
- Technical information such as IP address and general site usage data (via standard analytics tools)
We collect only the information necessary to provide childcare services, respond to inquiries, and manage enrolment and waitlist processes.
2. How We Use Your Information
We use personal information to:
- Respond to inquiries and communicate with families
- Process waitlist or enrolment requests
- Maintain required childcare records
- Meet regulatory and licensing obligations
- Improve our website and services
We do not use personal information for marketing or commercial purposes.
3. How We Share Information
We do not sell or rent personal information. We may share information only with:
- Licensing authorities or regulatory bodies, when legally required
- Emergency services, if necessary for a child’s safety
- Service providers supporting our operations (e.g., secure technology platforms)
Any sharing is limited, secure, and done only when required.
4. How We Protect Information
We take reasonable administrative, technical, and physical measures to protect personal information from loss, misuse, or unauthorized access. Only authorized staff and supervisors have access to sensitive information.
5. Your Rights
Parents and guardians may:
- Request access to the personal information we hold
- Ask for corrections to inaccurate information
- Withdraw consent for non-essential uses of data
To make a request, contact us using the information below.
6. Retention of Information
We retain personal information only as long as necessary to provide services, meet legal obligations, and maintain required records.
7. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sunnylea Childcare Centre
35 Glenroy Ave, Etobicoke, ON M8Y 2M2
(416) 233-6509